Shipping & Returns

Lunavelle is not a store. We help you learn about sleep patches and link you to a partner where you can complete your purchase. Shipping, handling, taxes, and returns are handled by the merchant that operates the checkout—not by this website.

Where you actually buy

When you click an offer or “Buy” style button on Lunavelle, you are usually taken to an external checkout (for example our fulfillment partner). That site’s shipping options, delivery estimates, fees, and taxes will apply to your order.

Shipping

• Delivery times and carriers are determined at checkout on the merchant’s site.
• “Free shipping” or promotional shipping is offered only when the merchant explicitly states it during checkout—always verify the final order summary before paying.
• International availability, customs, and duties (if any) are also managed by the merchant.

All customer service inquiries regarding shipping, delivery, or product quality must be directed to the merchant of record at support@trylunavelle.com. sleepingpatches.com does not have access to your order history or credit card information.

Returns & refunds

Guarantee periods and return procedures (including how to request a refund or replacement) are defined by the merchant. Many partners offer a money-back or satisfaction window—confirm the exact terms on their site at the time of purchase.

We cannot process refunds from this domain. For order-specific help (tracking, cancellations, damaged shipments), contact the merchant’s customer support directly at support@trylunavelle.com.

Need the partner site?

If you arrived here from a campaign link, use the same merchant checkout you used to place your order. You can also try opening their main order site: https://cart.trylunavelle.com(subject to change by the merchant).

Questions about this page

If something on Lunavelle is unclear, email us via Contact. For package status or refunds, please reach out to the store that charged your card.